Segmentation Strategy: Who Will You Be Communicating With?

by | Oct 12, 2011 | At Checkerboard, Integrated Marketing, Web Development | 0 comments

Before you start talking with your new prospects, get to know your clients.  Who are the ones you love to work for?   One of the first things we go over in our site planning is a definition of your target market and sub-markets.

According to the text books: A product’s market is anyone who has, or may one day have, a need for the product and the ability to make or influence the purchase.  Boy that’s a mouthful.  Markets can be divided into sub-markets based on segmentation variables such as demographics, psychographics, benefits sought, etc.  With your new site we often implement a WordPress tagging strategy based on your segments.  This allows you to direct content at any of your specific groups via your website, email and social media channels.   Tag a post to your site as “client” and it can be directed to them in the form of a special client area on your site or delivered via email.

How many markets do you target?   Any time you need to speak to a group using different messaging and calls to action, or through different promotional channels, it can be separated as a submarket.  Examples include clients, affiliates, science/technical, marketing, consumers or trade, etc.

Segmentation Strategy

 

When selecting your segmentation strategy, it is import to know that you do not have to start all of your programs at once.  Only select content streams for your segments which you can maintain.  The more segments you have the more content you need to produce to maintain the communication.

Example segmentaion strategies:

Professional Home Services:

Sub-Market 1: Prospects / Undifferentiated

Intended Results: Request an Estimate Promotional Channels: Website (marketing letters, offers, online showroom), Search Engines, Twitter, YouTube (secondary social media channels).

Sub-Market 2: Clients

Intended Results: Referrals, Testimonials, Upsells Promotional Channels: Website Section, Facebook, Twitter, Email

Possible Submarket 3: Sales, Sub Contractors or Vendors

Intended Results: Referrals, Content Sharing, Training Promotional Channels: Password-Protected area of website, email, protected Facebook group, Syndicated Network of Retailers

Raw Ingredient Supplier:

Sub-Market 1: Consumers / Undifferentiated

Intended Results: Link to Retailers, Join Social Media Channels Promotional Channels: Website, Facebook, Twitter, YouTube, Search Engines, Secondary Social Media Channels.

Sub-Market 2: Formulators & Marketers

Intended Results: Request a Sample, Contact Sales Promotional Channels: LinkedIn, Twitter, Section of website, search engines

Possible Submarket 3: Retailers

Intended Results: Content Sharing + Distribution Promotional Channels: LinkedIn, Special Twitter Account

Trade Association:

Sub-Market 1: Consumers / Undifferentiated

Intended Results: Link to Retailers, Join Social Media Channels Promotional Channels: Website, Facebook, Twitter, YouTube, search engines, secondary social media channels, member syndication network.

Sub-Market 2: Members

Intended Results: Content Sharing + Distribution, Member Renewals, New Members Promotional Channels: LinkedIn, Twitter, Section of website, search engines

Possible Submarket 3: Media

Intended Results: Content Sharing + Distribution Promotional Channels: LinkedIn, Special Twitter Account, Content Syndication Networks

[/tab]

More on your Segmentation Strategy on Page 2 of our Web Planning Workbook.

Download IconIf you are contemplating a new site build or just need to get more out of your current online marketing or publishing platforms the first step is to get your ideas organized. This packet is designed to help you do just that in a way our team can act on should you be ready to take the next step.

Start Your Project Today!

Call us for a free consultation at 612.787.7483

Build Your Site

Our Best in Market builds give you everything you need to get your marketing moving in the right direction.  You can count on us to build a solid foundation using industry standard tools that will help you get found in search, and grow with you over time.

Grow Your Business

Our monthly programs are customized to the specific needs of each individual client. Regardless of whether your budget is big or small, we’ll use the same strategies that are proven effective for helping reach your goals.

Support Your Team

Fast, responsive support from professionals who know what they are doing.  Support and maintenance programs available.

2960 Judicial Road, Suite 230

Burnsville, MN 55337

612.875.6005

Questions? Start here or give us a call.

612.875.6005